About the job
Visma IT & Communications is looking for a passionate System Manager in the Monitoring area , responsible for the Application Performance Management tools (currently working with AppDynamics).
You must have a drive to develop high quality processes that will run in an unusually complex technical environment. You will be a member of the Tools team in our IT Development department, but also in the Monitoring squad, where your skills and contributions to manage our AppDynamics instances will be very visible.
You must love to help team members and to receive help from them. The team is international so you will use English both written and orally.
If the descriptions above fit you, and you can check several of the following bullets, Visma IT & Communications can offer you a very interesting work and competitive terms.
Technical skills :
Master's or Bachelor's degree in related fields, preferably Computer Engineering area, with an overall minimum of 3 years of relevant experience
Deep understanding of enterprise management best practices specifically around such areas as application performance management
Proven experience with the AppDynamics suite of APM software
In-depth knowledge of monitoring and application performance solutions specifically implementing AppDynamics
Working with a wide variety of platforms and application stacks, ability to understand new application framework environments quickly
Proven proficiency with Monitoring of large scale applications
Solid systems administration understanding (Linux, Windows)
Solid understanding of configuration management processes
Experience in scripting languages (Powershell)
Experience with Agile / DevOps environment is an advantage
Experience in Continuous Integration and Continuous Deployment methodologies is an advantage
Other desirable skills :
effectively handle risk and uncertainty in ambiguous situations
Demonstrated resilience, diplomacy, influence, relationship building, and problem solving skills in a variety of situations
Highly effective written and oral communication skills, excellent interpersonal skills and experience dealing effectively with a wide range of people
Digital skills (i.e. Google for Work apps).
Fluency in Business English is required
Customer oriented behaviour
Fast learner - research capabilities for obtaining required information.
Implement application monitoring using AppDynamics
Research and keep current on APM technologies and communicate trends and future needs from a business perspective
Keep up to date the Solution Design document related to AppDynamics
Administer, monitor and maintain system security
Plan and run AppDynamics workshops for software development teams throughout Visma, for knowledge sharing purposes
Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services
Support in Proposals preparation for new and existing services
Collaborate with Solution and System Managers on monitoring requirements.
Documentation on proper usage of tools to quickly identify issues and triage solutions.
Evaluate new tools and technology to provide application and infrastructure monitoring.