Night Auditor
Thon Hotels
5 dager siden

Thon Hotel EU is a green building and provides all newest technology in a colourful atmosphere and a modern style. Modern and eco-

friendly hotel located in the EU-quarter, close to the historical centre of Brussels, Thon Hotel EU offers a casual and environmentally friendly approach to reach the professional service level required to satisfy our guests.

We have now an available vacancy in our Front Office team Full time! Main purpose of job : We seek a colleague who likes to think independently, dare to ask questions and take his own initiative.

You are engaged and personal in your meeting with guests and colleagues. Your primary task, together with the reception team, is to create a consistently good atmosphere and service to our hotel guests.

Responsibilities / Tasks :

  • Provide assistance to our guests where needed
  • Report (technical) problems
  • Communicate with the different shifts and departments
  • Run all Night Audit reports and report to the Front Office Manager
  • Creating a positive working atmosphere.
  • Dealing with customer complaints quickly, confidently, effectively, appropriately and using existing communication tools to keep informed the necessary colleagues.
  • Skill set we are looking for : You are flexible and initiative-oriented and thrive in a hectic working environment.

  • Experience in the service industry is a must, preferably in the Front Office department.
  • Good communication skills, both written and oral in English / French / Dutch
  • Knowledge of OPERA
  • In addition, you can identify you with our 3 basic values : 1) Passionately committed, 2) Professional hospitality and 3) The power to please.

    In return we offer you : An exciting and challenging position, in a nice and dynamic working environment. We offer a position in one of Brussels' leading hotel chains, with good career opportunities.

    You benefit from a good salary package including standard advantages such as :

  • Hospitalization insurance
  • Attendance holidays or bonus
  • Internal and external trainings
  • Train subscription if this method is used for commuting
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