Field Service Technician
Beckman Coulter, Inc.
Kongsberg, Norway
5 dager siden

Description

What will be your daily tasks? - you will be accountable for installation / training, service and preventive maintenance for customers

  • you will act as a back-up engineer for other regions
  • you will service equipment which cover CAM tables
  • diagnose and repair faulty equipment on site. You take care of the communication with the internal CS departments and end-customer
  • you conduct repair visits, installations and trainings
  • you instruct the customer about the day-to-day use and maintenance of their hardware equipment and software collateral
  • you complete intervention reports, acceptance, including sign - off by the customer
  • you increase customer satisfaction by conducting courtesy visits, organizing follow-up, calls
  • you work in close collaboration with the hardware support team
  • you facilitate the return flow of spare parts
  • Qualifications

    What will be nice to have? - secondary school in electronics / mechanics / technical field

  • experience as field service engineer
  • excelent English language + local language
  • you love to travel up to 70 %
  • you are willing to learn
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