Customer IT consultant
Hansen Technologies
Dale, Norway
2 dager siden

Hansen Technologies is a global billing software provider servicing the Utilities, Pay TV and Telecommunications industries.

A growing company with 31 offices around the globe delivering billing solutions to customers in more than 80 countries. The jobs we offer are technically challenging and we set high standards for quality, security and performance.

You will join our team of highly competent professionals.

Hansen Technologies are currently recruiting for the newly created position of Customer IT Consultant to be based in one of our many Norwegian offices.

The successful candidate will be an integral part of the customer team delivering high quality technical support and building current and new relationships with clients .

Key responsibilities :

  • Installation and setup of Hansen Technology EnoroCX platform.
  • Provide high quality technical support for customers
  • Analyse, test and solve customers’ problems
  • Participate in customer meetings
  • Document problem solving procedures and usage instructions
  • Build customer and stakeholder relationships
  • Qualifications :

  • Good knowledge to do setup and configuration of Microsoft based OS.
  • Knowledge to one or more of these products : Oracle DB, IIS, Microsoft Server OS, Linux and PowerShell
  • Well skilled in cooperation and communication.
  • Systematic and targeted, with the ability to handle multiple processes simultaneously
  • Fluent in both Norwegian and English, written and spoken
  • Personality traits :

  • Be inquisitive about customer needs and have good business understanding
  • Take initiative and show responsibility
  • Enjoy working independently, but also with teams of colleagues or in close cooperation with customers
  • Have a desire and ability to contribute to overall success for the team and business
  • Be service-oriented and trustworthy
  • Be ambitious to develop yourself professionally
  • Have a desire to always improve routines and work smarter.
  • We offer :

  • Professionally challenging jobs in a dynamic global industry
  • Excellent career opportunities in a growing global company
  • An informal international work environment
  • Flexible working arrangements to better balance work and home life
  • Highly skilled colleagues to learn from both locally and globally
  • If you feel this is exciting, we would love to hear from you! Register your application and CV by clicking the Apply Button.

    More information :

    If you have any questions, please do not hesitate to contact the hiring manager or HR cecilie.reinertsen .


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