The Inside Sales Executive works together with the Business Development Managers to develop and maintain favorable relationships with new and existing clients in order to increase revenue and ensure that SoftwareONE products and services consistently meet client needs.
This role is responsible for providing sales quotations, sustaining and renewing client contracts, as well as systematically pursuing new customer opportunities.
Roles & Responsibilities :
Contact with current customers on a daily basis.
Establish and expand relationships with key executives and decision-makers within each customer and territory.
Develop and maintain exceptional consultative relationships with existing customers.
Work collaboratively with assigned Business Development Managers to develop an overall territory account plan which will maximize opportunities and generate sales activity with customers and partners.
Grow and maintain existing customer and partner relationships through proactive telesales activity.
Manage quote creation, order processing, and day-to-day customer and partner requests.
Develop strong knowledge of leading industry trends through ongoing training with software publishers.
Act as a key resource for leading industry volume license offerings.
Knowledge, Skills and Abilities Required :
Knowledge of : operational policies and procedures; customer service and developing and maintaining long-term business relationships.
Ability to : analyze data, identify trends and develop recommendations for improvement; work independently and show initiative;
maintain a positive attitude; handle large volumes of work and meet tight deadlines; adapt to and embrace change in a rapidly changing environment;
maintain and promote good client relations, maintain the confidentiality of sensitive information.
Skilled in : relationship building; verbal and written communication; problem-solving; researching customer and product information;
planning, scheduling, and organizing work; multitasking; and time management.
What we need to see from you
1-3 years of professional sales experience preferred but not required.
Good command on Norwegian and English language.
Customer service experience preferred.
Highly motivated and results-oriented; entrepreneurial spirit.
Detail-oriented with ability to break down projects into smaller tasks.
General understanding of technology solutions.
Proficient in and knowledgeable with Microsoft’s licensing programs and product stack